Pajakku sedang membuka lowongan kerja untuk posisi Technical Support dengan sistem kerja Work From Office (WFO) untuk penempatan di Jakarta dan Bali.
Tugas dan Tanggung Jawab
- Monitor application and infrastructure services to ensure system availability and performance.
- Perform initial troubleshooting and root cause analysis across applications, databases, networks, and infrastructure.
- Analyze application and system logs to identify incidents and service disruptions.
- Support application deployment, configuration, and environment maintenance.
- Support Linux-based and Kubernetes environments.
- Coordinate and escalate issues to Development, Infrastructure, and related teams when necessary.
- Maintain clear troubleshooting documentation and incident reports.
Kualifikasi dan Persyaratan
- Bachelor's Degree in Computer Science, Information Technology, Information Systems, Computer Engineering, or related fields.
- Minimal 2 years experience in Technical Support, Application Support, System Administration, Infrastructure Support, or related roles is a plus.
- Strong troubleshooting and root cause analysis skills.
- Familiarity with Linux, networking, databases, and application support.
- Experience with Docker, Kubernetes, PostgreSQL, Nginx, or Keycloak/SSO is an advantage.
- Fast learner with the ability to adapt to new technologies.
- Detail-oriented, analytical, and systematic in problem-solving.
- Strong communication skills and ability to collaborate across teams.
- High sense of ownership and proactive attitude in resolving issues.
Cara Melamar
- Send your updated CV to: hrd@pajakku.com & fieqy.adjie@pajakku.com
- Email Subject: Name - Technical Support - Location
Informasi Tambahan
- Location: Jakarta & Bali
- Work From Office (WFO)
